Privacy Policy

Overview:

At Digital Luminati, safeguarding our customers' privacy on www.digitaluminati.co.uk is of utmost importance. While we collect information to improve our services, we are committed to responsibly managing and protecting customer data. Digital Luminati does not rent or sell customer information to third parties.

This policy details the personal information we collect, its purpose, and how we use it. It also outlines your rights for managing the collection and use of your information under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Personal Information We Collect

Digital Luminati collects personal information provided by customers, including:

  • Name
  • Email Address
  • Mailing Address
  • Phone Number

This information is used for purposes related to order processing and service improvement. We may also use email addresses from our "Contact Us" form to respond to inquiries and feedback. Additionally, we track customers' interests and purchases to enhance their experience on our website.

Use of Collected Data

We use the data collected to:

  • Process orders
  • Confirm orders via email
  • Address queries related to orders
  • Provide updates about our services, newsletters, and promotional content
  • Tailor our website and services to meet your preferences

  • Customers may opt out of receiving marketing communications at any time (see Newsletter Opt-Out below).

Newsletter Opt-Out

If you wish to unsubscribe from our newsletters or promotional emails, follow the instructions included in each email or contact us at info@digitaluminati.co.uk.

SMS Policy

Digital Luminati may disclose personal data as follows:

Third Parties Supporting Messaging Services: We share personal data with third-party providers that help us deliver messaging services, such as platform providers and phone companies. This data will not be shared for unrelated purposes.

Affiliates: Personal data may be disclosed to our affiliates or subsidiaries; however, their use of your data will comply with this Privacy Policy.

SMS/Text Opt-Out

Opt-Out: To stop receiving SMS messages, reply "STOP" to any message from us. For assistance, reply "HELP" or contact info@digitaluminati.co.uk. Standard message and data rates may apply.

Social Media Features and Widgets

Our website may include social media features, such as a Facebook Like button. These features may collect your IP address and track pages you visit. Interactions with these features are governed by the privacy policies of the respective providers.

Third-Party Sharing

We do not disclose personal information to third parties without consent. However, we use third-party service providers for:

  • Payment processing
  • Live chat customer support

  • These providers are authorised to use your data only as necessary to deliver services on our behalf.

Security of Personal Information

We secure customer data using Secure Sockets Layer (SSL) technology to encrypt sensitive information. While we follow industry standards to protect your data, no method of transmission or storage is 100% secure. For questions regarding data security, contact info@digitaluminati.co.uk.

Accessing Registered Accounts

Customers can access their accounts through our homepage to view and update personal information.

Account Changes and Deletion

To delete your account or unsubscribe, email us at info@digitaluminati.co.uk. We retain customer information only as long as necessary to provide services and comply with legal obligations.

Cookies and Their Use

We use cookies to:

  • Recognise your browser
  • Enable website functionalities, such as the shopping cart

  • You can manage cookie preferences in your browser settings. Disabling cookies may limit website functionality.

We also log IP addresses for troubleshooting and demographic analysis. This data is not linked to personally identifiable information and is shared only in aggregated form.

Clear Gifs (Web Beacons/Web Bugs)

We use clear gifs to assess the effectiveness of our content. These small graphics track user behaviour, enabling us to improve our services. Data collected through clear gifs is not linked to personally identifiable information.

Testimonials

With your permission, we may post your testimonial along with your name. To have your testimonial removed, please contact us at info@digitaluminati.co.uk.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of other sites. We encourage you to review their privacy policies.

Changes to the Privacy Policy

Digital Luminati reserves the right to amend this policy. Changes will be posted on this page, and significant updates will be communicated via email or website notifications. Please review this policy periodically.

Legal Disclaimer

We may disclose personal information to comply with legal requirements or to protect our rights.

Contact Us

For questions regarding our Privacy Policy or data use, contact us at: